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Duelz Casino

Duelz Casino Reviews

www.duelz.com
What is your customer experience with Duelz Casino?

Duelz Casino Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Duelz Casino has a 1.8 star rating from 12 reviews; consumers are mostly dissatisfied with a 90% unfavorable distribution. Many reviewers report delays or no payment for winnings and request a refund or withdrawal resolution while customer service is unresponsive.

Key Takeaways for Future Customers

  • Check recent Duelz Casino reviews for withdrawal and payout experiences.
  • Be aware of frequent customer complaints about slow or missing refunds.
  • Expect difficulty reaching customer service by email or chat.

Negative Feedback / Risk Areas

  • No payout of winnings and pending withdrawals not processed.
  • Unresponsive support, ignored emails, and verification lockouts.
  • Deposits not credited and long delays on refunds or bank transfers.

Positive Feedback

Some users call it a good casino and say it is fun; a few long-term users report no issues.

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Media from reviews

Duelz Casino - With draw and documents
Duelz Casino - With draw and documents - Image 2Duelz Casino - No funds on withdrawal and no contactDuelz Casino - Pending withdrawalsDuelz Casino - Pending withdrawals - Image 2Duelz Casino - Won't withdraw my funds
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MAREK N Oql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glasgow, Glasgow City

No payment after 12 emails or more

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AI Highlights
  • - Lost access to old phone and email; submitted ID and both emails.
  • - Long-time customer who has won and spent; requests priority and payment.

I have no longer access to my old phone or email address, so I have sent my ID, new and old email. Thank you.

I'm hoping someone can get in touch. I have used this casino for years, won money, and I also have spent a lot of money at this casino.

They should put customers' priority first. I just had a baby; my mind is going mad, so it's either payment or I'm out.

Pros:
  • Good casino
Cons:
  • No payment after a week

Preferred solution: Full refund

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MAREK N Oql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glasgow, Glasgow City

Hi there I'm waiting on my payment I have been waiting a week in really struggling and need my money thank you

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I can't access my account or email address I don't have any of these to login sent my id ect but no response

Pros:
  • Good casino
Cons:
  • Payment has not been sent to my account as yet only took a week still not got it mr w sends your winnings straight away

Preferred solution: Full refund

User's recommendation: Been using this app long enough and never had a problem

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Uva Rua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nottingham, Nottingham

Winnings

Good morning. I won on slots on Tuesday.

Can you tell me if my winnings have been processed? Because it has not gone into my bank yet.

Loss:
$150

Preferred solution: £300

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Anonymous
map-marker Kidbrooke, Greenwich

With draw and documents

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Duelz Casino - With draw and documents
Duelz Casino - With draw and documents - Image 2

I'm not getting any answers back and my with draws I have sent documents of I need no if thet received them

User's recommendation: Don't go onit

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Anonymous

Contact!!!

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No one is getting back to me through email and online chat isn't working! OK to take my deposit but now won't give me my withdrawal

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Tabithia Hkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No funds on withdrawal and no contact

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Duelz Casino - No funds on withdrawal and no contact

I've contacted them on how I need the money I've withdrawn and nothing. Useless service and useless casino, stay away.

Loss:
$40
Cons:
  • Dont send you your winnings

Preferred solution: Full refund

User's recommendation: Don't use them!

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Vanessa S Zcc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am experiencing a delay in of my withdrawal and I have no confirmation to let me know when to expect my winnings into my bank.

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I have had no response to let me know when to expect my winnings, also I have uploaded the necessary documents in order to receive funds.

User's recommendation: I will put in my recommendation once I have received my winnings.

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Resolved
Calina Roz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Because I've been waiting since 3rd March for 22 pounds winnings to be given to me

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Updated by user Mar 23, 2025

Company fixed the issue and I have been provided with apology. Told them I was gonna get the gambling commission involved and they soon paid my winnings to me lol

Original review Mar 08, 2025

I sent all documents and they have ignored me and owed my account and bow are ignoring my emails and have given me no money I won

User's recommendation: DONT USE

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Charmaine G Trm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pending withdrawals

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Duelz Casino - Pending withdrawals
Duelz Casino - Pending withdrawals - Image 2

Ive emailed about my pending withdrawal with no response back please can someone be in touch in here as Im getting no response from emails

Preferred solution: My pending withdrawal

User's recommendation: Don’t recommend

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Calina Roz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Won't give u ur winnings

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They won't give me my winnings even though they said I needed. No verification they let me deposit but won't pay out to me

User's recommendation: Don't use

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HAYLEY N Emh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdraw

Hello i tried to make a withdrawal and now i am locked out of my account will I receive funds or will it go back to my account

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Fynlee Mcw

Ridiculous site

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Locked out of account for verification even though says it's up to date and can't even contact no one absolutely disgusting behaviour from the site and pathetic customer service

User's recommendation: Don't join avoid it

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Nithya Khm

Taking so long for withdrawal.

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I have withdraw my money but i still havent received any answer from the casino. I tried to contact them but its impossible to get any answer

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Hanaa E Kgj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Won't withdraw my funds

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AI Highlights
  • - I deposited money and withdrew 2 lots; they haven't been returned.
  • - It's not winnings; it's my deposits.
  • - Bank transfer withdrawals are instant.
Duelz Casino - Won't withdraw my funds

I added some money then decided not to play so withdrew 2 lots of money and they haven't returned it it's not winnings it's my deposits

Website says bank transfer withdrawal is instant

And they haven't responded to my emailsdont bother

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Robert C Jbg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money deposit

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Contains 1 confidential file for company representatives

I deposited money, and it was never added to my account. I'm not impressed.

There's no way of getting a hold of anyone. It's really frustrating.

Loss:
$20
Pros:
  • Its fun
Cons:
  • Customer service

Preferred solution: Full refund

View full review
Treva Hhe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are not responding to my emails anymore

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Contains 1 confidential file for company representatives

They need to respond to my emails and release my funds that they have kept for months , Ive jumped through all the hoops but still no money

Loss:
$3000
Cons:
  • Dont respond

Preferred solution: Full refund

User's recommendation: Do not use this scam site

View full review

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